Shipping policy

Online orders are packaged, dispatched, returned and exchanged from our boutique in Bangor, NI

DELIVERY

If you’re local to our store, you have the option of using our Collect In-Store delivery option.

UK & international deliveries are sent using Royal Mail.

UK Post is £4

ROI is £10

All order will be sent out within 2 working days. 

Please note that online order terms and conditions remain valid for orders placed online and collected in-store, see below for more details.

Returns can be handled in-store, however, monetary transactional processes will be processed through the online systems. Therefore, no cash/credit refunds for online orders will be given at the in-store till point, instead, refunds will be credited to the method of online payment.

Exchanges can be handled in-store, however, the original monetary value will be refunded through the online systems to the original method of online payment, meaning the alternative item(s) are then payable in full at the in-store till point.

Please note, delivery times vary depending on destination, above indicators are just a guide.